Please note that our website may contain links to third-party websites/digital platforms that are provided for your convenience. We are only responsible for the privacy practices and security of our own products, services, and digital platforms. We recommend that you check the privacy and security policies and procedures of every other website/digital platform that you visit.
“Personal Information” refers to any information relating to an identified or identifiable natural person, such as an identification number, or physical, physiological, mental, economic, cultural, or social identifiers, and any information that describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information may include the following: name, address, date of birth, gender, and contact data (i.e., e-mail address, telephone number, and employer name).
Personal Information that You Disclose to Us. We collect Personal Information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services or when using our website and Service, and when otherwise interacting with us.
The Personal Information that we collect depends on the context of your interactions with us. You may be providing Personal Information when (i) submitting questions and seeking information from us; (ii) subscribing to our marketing material; (iii) requesting product and/or Services support; (iv) providing services to us; (v) applying for a job at the Company; or (vi) otherwise communicating with us via phone calls, chats, emails, web forms, social media, and other methods of communication.
When working with us or using our Service, you may be prompted to create an account that may hold Personal Information such as your name, mailing address, email address, or credit card information.
Our Service entails the following, Simple remote access for servers, containers, and clusters, with no single point of compromise (the “Service”). We use your Personal Information to provide and improve the Service. We collection information regarding how you use the service, including the actions you take to connect to the servers, containers, and clusters. We use this information to improve and scale our services.
We use Personal Information as necessary to create your Service account, enable you to sign up for and use our service, manage payments, and provide customer support. This processing is necessary to perform our contracts with our customers.
We also use Personal Information as necessary for the following legitimate business purposes:
The Company will not rent or sell your Personal Information to others but may disclose Personal Information in the following situations:
With Service Providers: We may share your Personal Information with service providers to monitor and analyze the use of our Service, for payment processing, to contact you. These service providers collect, store, use, process and transfer information about your activity on our Service in accordance with their Privacy Policies.
For business transfers: We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With business partners: we may share your information with our business partners to offer you certain products, services or promotions.
With other users: when you share Personal Information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service (i.e., any website or any social network website through which a user can log in or create an account to use the Service), your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
With your consent: we may disclose your Personal Information for any other purpose with your consent.
Other Potential Sharing of your Personal Information:
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Information, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Information is governed by their Privacy Policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The Company uses technical and physical safeguards to protect the security of your Personal Information from unauthorized disclosure. We also make commercially reasonable attempts to ensure that only necessary people and third parties have access to Personal Information. Nevertheless, such security measures cannot prevent all loss, misuse, or alteration of Personal Information, and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law.
Our website and Service are directed toward a general audience. We do not knowingly collect information about children under the age of 16, or minors otherwise defined in local law or regulation, without verifiable parental consent. If we learn that someone under 16 has provided Personal Information through our website, we will use reasonable efforts to remove that information from our databases.
If you have reason to believe that a child under the age of 16 has provided us with Personal Information, please contact us with sufficient detail to enable us to delete that information.
The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their Personal Information. If you are a resident of California, you have the following rights:
The right to notice. You have the right to be notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.
The right to request. You have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes and share of Personal Information. Once we receive and confirm your request, we will disclose to you:
The right to say no to the sale of Personal Information (opt-out). You have the right to direct us to not sell your Personal Information. To submit an opt-out request please contact us.
The right to delete Personal Information. You have the right to request the deletion of your Personal Information, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer's rights, including by denying goods or services to you; charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties; providing a different level or quality of goods or services to you; and suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Do Not Sell My Personal Information. If we sell your Personal Information, you have the right to opt-out of such sale. Once we receive and confirm a verifiable consumer request from you, we will stop selling your Personal Information. To exercise your right to opt-out, please contact us. The service providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells Personal Information as defined by the CCPA law. If you wish to opt out of the use of your Personal Information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.
Website: You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.